Return Policy

How do I initiate a return?

You can easily return the product by contacting us at care@bebeatnik.com. Please note, on orders above INR 500, a shipping fee of INR 100 plus taxes will be applicable if you wish to return the entire order. For partial returns, please read the “Can I return a part of my order?” section below.

After the return has been initiated, our courier partner will pick up the package from your doorstep within 3-5 business working days. In case a return pick up cannot be scheduled from our end due to service unavailability on your Pincode, you will need to return it to our facility, the details of which will be shared with you over email.

However, if you wish to return the product here are a few things you must be aware of:

  • The time period to return any product purchased from BEATNIK is 7 days, starting from the day it has been delivered to your door-step.
  • Any tags should be properly attached and untampered at the time of return.
  • Any shipping charges/COD charges levied on your order will not be refunded in case of a return.
  • The refund amount will be initiated and transferred within 24hrs after the return package has been delivered to our facility, either via NEFT/IMPS Bank Transfer or in form of Store Credits upon communication.

Note: Only one return/replacement request will be accepted per order.

How do I cancel my order?

To cancel your order(s) you have to mail us at care@bebeatnik.com within 24 hrs from the time of purchase made and we will cancel on your behalf. However, if the product has been shipped (which you can track here) we cannot cancel the order and you must initiate a return (read the point above).

Note: No shipping charges or extra costs will be charged on cancellations of orders before dispatch.

Can I return a part of my order?

Yes, partial refunds are possible. A shipping fee of INR 100 plus taxes will be applicable in case your final order value after return falls below INR 500. For example, if you placed an order of INR 1000 and return items worth INR 700, your final order value will be INR 300. As a result, the amount refunded to you will be INR 700 – shipping (plus taxes). For further information, contact us at care@bebeatnik.com

Can I cancel a part of my order?

To cancel your order(s) you have to mail us at care@bebeatnik.com within 24 hrs from the time of purchase made and we will cancel on your behalf. However, if the product has been shipped (which you can track here) we cannot cancel the order and you must initiate a return (read the point above).

Note: No shipping charges or extra costs will be charged on cancellations of orders before dispatch.

When will my refund amount be issued?

Once we receive the return order at our warehouse and it has passed the quality check, a refund will be issued within 24hrs upon communication. You will be notified and updated on the same on your registered mobile number and email address.

You will be provided with two options to accept the refund amount for all Prepaid as well as COD orders:

  1. Store Credit: This mounts to the amount that can be used again on our website for future purchases. You need to Log In to your account >> Go to My Wallet >> and use them at the checkout.
  2. NEFT/IMPS Bank Transfer: A quick bank transfer amounting to the refund amount will be initiated and processed upon communication, after receiving your bank account details. However, your bank may take 5-7 business working days to reflect the amount in your account.

(We request you to contact your concerned bank branch if the amount does not reflect in your account even after 10 days.)

Note: We respect the importance and privacy of the details shared by you. Thus, confidentiality and 100% security of your personal information is guaranteed here at BEATNIK. For further understanding and clarifications of our privacy policy, read this).

For any other queries, feel free to reach out to us here.

NOTE: Items purchased during sales or special discount events may not be eligible for any return/exchange.