Bebeatnik.com is a property of BEATNIK, an Indian Company registered under the Companies Act, 2013 having its registered office at E-17, IARI, Pusa Campus, New Delhi, Delhi – 110 012.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay.
Information you post. We collect the information you post in a public space on our website.
Demographic information. We may collect demographic information about you or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you buy products. We also collect information if you post a comment on our website or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the other parties. We share your information with other parties responsible for fulfilling the purchase obligation. The other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who helps us in fulfilling your orders. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Data Deletion Requests
To submit a request to close your Beatnik account and delete your personal information:
1. Sign in to the account you want to close.
2. Review the products and services associated with your account.
3. If you still wish to proceed, write to us at [email protected] requesting for a closure of your account and deletion of your personal data.
Note: Once your account has been closed, all of the products and services accessed through your account will no longer be available to you.
A confirmation notification will be sent to the email address associated with your account. You’ll need to reply within 5 days to verify your request. In case you fail to verify, the data deletion request will not be processed. You will need to submit a new request for the same.
Note: Once your account is closed, it is no longer accessible by you or anyone else, and it cannot be restored. If you decide later that you want to start ordering from us again, or if you would like to use website features that require an account, you’ll need to create a new account.
Third party sites
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Ms. Shivangi Chauhan
E-17, IARI, Pusa Campus
New Delhi- 110012
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]
Updates to this policy